Frequently Asked Questions

Everything you need to know about shopping with The Wolf Gang.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. International delivery times vary by location.

What is your return policy?

We offer returns on all full-priced items within 14 days of delivery. Items must be in their original condition with tags attached to be eligible for a refund or exchange.

How do I care for my leather goods?

To maintain the quality of your leather, we recommend avoiding direct contact with water and using a high-quality leather conditioner every few months.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and duties are calculated at checkout based on your specific destination.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and flexible payment options including Afterpay and Klarna for eligible customers.

Can I change or cancel my order once it's placed?

Our warehouse processes orders quickly, but if you contact us within one hour of placement, we will do our best to accommodate your request.